Winner: Matt Merrill—Quick and Responsible Communication

Nominated by: Mariah Paez

Matt has demonstrated he is RESISTANT TO CORROSION recently during an interaction we had. While he was doing his billing sheets, he looked at the project as a whole and noticed another billing manager had billed the final plat phase to 100% but he was just barely finishing the preliminary plat. He brought this up with our accounting TEAM and that other manager via email. After not hearing back for one day, he jumped into action. He reached out in a different way, as he felt it needed to be corrected quickly. We found the error and were able to reach out to the client in a timely manner to ensure they didn’t pay for the incorrect work until we were able to get the invoice revised and sent out correctly.

Matt’s desire to correct the situation swiftly shows his PASSION FOR CLIENT SUCCESS and his INTEGRITY to do the right thing! Matt often is looking at the bigger picture in a lot of his interactions to gain a better understand and do what is right. I admire his ability to quickly bring up red flags as he sees them and help our TEAM be more successful. He is truly look out for his clients’ (internal and external) best interest! He should get PLATINUM employee of the month!

Runner-up: Tui Siliva—Patience and Leadership

Nominated by: Jason Barker

I had a conversation with a client last week in Tui’s absence. Once I gave her the information she needed, she said, “If it’s okay, I’d like to let you know how amazing Tui has been to work with. He has been patient with me and all my questions, and has really guided me through this process. He is excellent at his job.” Tui is very MALLEABLE as he provides great customer service as he demonstrates PASSION FOR CLIENT SUCCESS. Thanks, Tui, for taking care of your clients.

Congratulations to Matt M. and Tui! And as always, thank you to everyone who demonstrates PLATINUM effort in all they do.  The examples of Matt M. of being RESISTANT TO CORROSION and Tui being MALLEABLE—as well as everyone who was nominated for August—are hopefully motivation for all of us.

Thank you also to everyone who recognized and nominated the PLATINUM efforts of others.  Congratulations to Mariah Paez and Jason Barker for identifying and nominating our winner and runner-up.